Terms & Conditions

Our Services

Zero Pest Fumigation Service provides residential and commercial pest control, fumigation, prevention and related services.

The exact treatment required may depend on the type of pest, the extent of the infestation, the condition of the property and the information available during inspection or booking.

Our team may recommend a particular treatment, follow-up service or preventative measure based on the circumstances identified at the property.

Bookings & Appointments

Customers should provide accurate information when requesting a quotation, consultation or pest control service.

• Appointment availability may vary depending on demand and technician availability.
• Customers should provide accurate contact and property information.
• Please describe the pest problem as accurately as reasonably possible.
• The required treatment may change after our technician inspects the property.
• Customers should inform us of any information that may affect safe access or treatment.

Access to the Property

The customer is responsible for ensuring that our technician can safely access the property and any areas reasonably required to inspect or perform the requested service.

Where relevant, customers should ensure that treatment areas are accessible and prepared according to any instructions provided before the appointment.

If an area cannot be safely accessed, treatment may be limited to the areas that are reasonably accessible.

Pest Control Treatments

Pest control results can vary depending on the pest species, severity of the infestation, property conditions, surrounding environment and other relevant factors.

Some pest problems may require more than one treatment, monitoring visit or follow-up service.

Where additional treatment or prevention measures are recommended, the customer will be informed accordingly.

Customers should understand that pest activity may not always stop immediately following a treatment and the expected response may vary according to the treatment used.

Customer Responsibilities

Customers are responsible for following any preparation, safety, access and aftercare instructions provided in connection with a pest control treatment.

• Provide accurate information about the pest problem and property.
• Follow preparation instructions before treatment where applicable.
• Inform our technician of any relevant hazards or sensitive areas.
• Keep children, pets and other occupants away from treatment areas where instructed.
• Follow any aftercare and prevention guidance provided after treatment.
• Avoid interfering with pest control equipment, bait stations or treated areas where instructed.

Prices & Payments

The price of a Zero Pest service will depend on the service requested and, where relevant, the nature and extent of the pest problem.

A quotation may be based on information supplied by the customer. If the actual circumstances at the property differ materially from the information provided, additional work may be required.

Any additional work outside the original agreed scope may be subject to an additional charge.

Where reasonably practicable, additional work and any associated cost will be discussed with the customer before that work is carried out.

Liability

Customers should notify Zero Pest of any known hazards, sensitive areas, unusual property conditions or other information that may reasonably affect the safe performance of the service.

Zero Pest will take reasonable care when carrying out pest control services. Customers should also follow all instructions provided before and after treatment.

Nothing in these Terms & Conditions is intended to exclude or limit any liability that cannot lawfully be excluded or limited.

Customer Information & Privacy

Information provided when contacting, enquiring or booking with Zero Pest may be used to respond to enquiries, arrange services, communicate about appointments and manage the customer relationship.

Customer information should only be used for legitimate business and service purposes and handled appropriately.

Please refer to our Privacy Policy for additional information about how personal information is handled.

Changes to These Terms

Zero Pest may update these Terms & Conditions when necessary to reflect changes to services, business practices or applicable requirements.

The latest version of these Terms & Conditions will be made available on this website.

Customers are encouraged to review the current terms when booking or using our services.

Contact Us

If you have any questions about these Terms & Conditions or would like further information about a Zero Pest service, please contact our team.

• Phone / WhatsApp: 0349 1307865
• Email: Zeropestfumigation619@gmail.com